Community Manager - Brand Strategy & Product Innovation

Are you a dynamic Community Manager with a passion for bridging brand strategy and product innovation? Good Sale Tech is seeking a creative and strategic professional to cultivate and grow our digital community while driving engagement and brand loyalty across platforms. As a Community Manager at Good Sale Tech in Bali, you'll be at the forefront of shaping our brand narrative, fostering meaningful connections, and innovating our product offerings based on community feedback.

Every day, you'll engage with our vibrant community through social media, forums, and events, ensuring our brand voice resonates authentically. You'll work closely with our marketing and product teams to align community initiatives with our strategic goals, turning insights into actionable innovations. This is your chance to make a tangible impact on both our community and our product roadmap.

📋 Tanggung Jawab Pekerjaan

• Develop and execute community engagement strategies that align with brand goals and product innovation.
• Manage and grow our social media presence on platforms like Instagram, Facebook, and LinkedIn, creating compelling content that drives engagement.
• Moderate and foster discussions in our community forums, ensuring a positive and inclusive environment.
• Organize and participate in community events, both online and offline, to build a strong sense of community.
• Analyze community feedback and insights to inform product development and innovation.
• Collaborate with marketing and product teams to ensure seamless alignment between community initiatives and business objectives.
• Monitor and report on key community metrics to measure success and inform strategy.
• Stay ahead of industry trends and best practices in community management and digital engagement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3 years of experience in community management, preferably in a tech or digital product environment.
• Proven track record of growing and engaging digital communities.
• Strong understanding of social media platforms and analytics tools like Hootsuite, Sprout Social, or similar.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Ability to work collaboratively in a fast-paced, interdisciplinary team.
• Passion for innovation and a keen eye for detail in product development.
• Certification in community management or related fields is a plus.

🛠️ Keahlian

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